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2024 ANNUAL REVIEW
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AIM Higher

AI is driving the future—now. As an AI-centered, independent advisor and leader in technology and business services, ISG helps its clients AIM Higher, defining what’s needed to deliver the power of AI at scale: to transform customer experience, supply chains, product development, knowledge work and more, while driving IT cost savings of 30-60 percent.

A Message From The Chairman

"As a firm, we always 'AIM Higher.' Powered by AI, we can reach even greater heights of success."

Michael P. Connors
Chairman and Chief Executive Officer

AI-Centered

ISG has been investing in AI for more than two years now, to better serve our clients and operate more efficiently as a firm.

 

AI is at the heart of everything we do—from the technology strategies we develop and the partners we recommend to our clients, to the impact of AI on the future of work. We have truly become an AI-centered firm.

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Research

ISG produced one of the first research reports on AI

Governance

We offer AI-powered negotiating and intelligent contracting

Sourcing

In March 2024, we launched ISG Tango™, our AI-powered, next-gen sourcing solution

People

We have trained and certified more than 1,200 ISG employees in AI

Advisory

We launched our Enterprise AI Advisory business in January 2024,

Events

We drew the largest in-person audience ever for an ISG event at our AI Impact Summit

2024 Performance

Revenues by Region

$159M
$21M
$68M
image/svg+xml World map with Europe marked. Drawn by maix (Marian Sigler)

64%

Americas

27%

Europe

9%

Asia Pacific

*Includes automation results through September 30, 2024.

Recurring Revenues

$248M*

*Includes automation results through September 30, 2024.

Earnings

Adjusted EBITDA

$25M

Adjusted Net Income

$10M

About the Firm

ISG (Information Services Group) is a global AI-centered technology research and advisory firm.
2024 ANNUAL REVENUES: $248M*
INDEX MEMBERSHIP: Russell 2000® Index
2024 ADJUSTED EBITDA: $25M
HEADQUARTERS: Stamford, Conn.
EXCHANGE/TICKER: Nasdaq/III
YEAR FOUNDED:
2006

*Includes automation results through September 30, 2024.

Clients

ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth.

  • 900

    Blue Chip
    Clients
  • 75

    of the World's Top 100
    Enterprises Choose ISG

People & Reach

The global team at ISG is known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities.

  • 1,600

    Professionals
  • 20

    Countries

Industry Leadership

Most of the top 15 enterprises in these sectors choose ISG.

13/15

Manufacturing

13/15

Health Sciences

12/15

Technology

11/15

Energy & Utilities

10/15

Banking & Financial Services

10/15

Insurance

Market Influence

  • $200B

    of client technology spend influenced annually

ESG

In support of our shareholders, clients and employees, we have designed programs that create meaningful contributions to the environment, social causes and adherence to strong corporate governance.

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Environmental

  • Planted 2,500 trees to offset carbon emissions from the firm’s travel
  • Organized a community service event to remove invasive species from the Bartlett Arboretum in Stamford
  • Held a ‘Go Green’ contest focusing on edible, low-water plants
  • Rolled out e-waste, recycling awareness and Earth Day trash pickup initiatives
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Social

  • ISG India and ANZ again earned Great Place To Work certification
  • Hosted third annual ISG Women in Digital Awards program, which received 458 nominations across the Americas, EMEA and Asia Pacific/India
  • Fifth annual ISG Food for the Holidays program contributed money and food to charities in Stamford, Atlanta, Dallas and Detroit
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Governance

  • Fielded an AI learning plan and trained more than 100 employees as skilled AI practitioners
  • Trained and certified 1,200 ISG employees in AI
  • Conducted mandatory data privacy and cybersecurity training

Our people are helping to lead the change for better communities, a better environment and better opportunities for all. Here are some of their stories.

Michael P. Connors* Chairman and Chief Executive Officer Chairman and Chief Executive Officer
Michael A. Sherrick* Executive Vice President and Chief Financial Officer Executive Vice President and Chief Financial Officer
John Boccuzzi, Jr. President,
ISG Research
President,
ISG Research
Lois Coatney Partner, Banking, Financial Services and Insurance Partner, Banking, Financial Services and Insurance
Todd Dreger President, ISG Enterprise Growth, and Chair, ISG GovernX® President, ISG Enterprise Growth, and Chair, ISG GovernX®
Paul Gottsegen President, Client Experience and Partner, Americas Consulting President, Client Experience and Partner, Americas Consulting
Steve Hall President, ISG EMEA, and
Chief AI Officer
President, ISG EMEA, and
Chief AI Officer
Prashant Kelker President, ISG DACH, and Chief Strategy Officer President, ISG DACH, and Chief Strategy Officer
Thomas S. Kucinski* Executive Vice President and Chief Human Resources Officer Executive Vice President and Chief Human Resources Officer
Todd D. Lavieri* Vice Chairman and President,
ISG Americas and Asia Pacific
Vice Chairman and President,
ISG Americas and Asia Pacific
Kathy Rudy Head of ISG Data, Analytics & Technology Office Head of ISG Data, Analytics & Technology Office
Dieter Thompson President, ISG Global Network Services and Private Equity President, ISG Global Network Services and Private Equity

*Executive Officer

Michael P. Connors [1] Chairman and Chief Executive Officer Chairman and Chief Executive Officer
Gerald S. Hobbs [3] Lead Director Lead Director
Samuel L. Molinaro Jr. [2] Director Director
Christine C. Putur [4] Director Director
Bruce N. Pfau Director Director
Kalpana Raina Director Director

  • (1) Executive Officer
  • (2) Audit Committee Chair
  • (3) Compensation Committee Chair and Lead Director
  • (4) Nominating and Corporate Governance Committee Chair
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Corporate Information

Global Headquarters

Information Services Group, Inc.
2187 Atlantic Street
Stamford, CT 06902

Transfer Agent

Continental Stock Transfer & Trust Co.
One State Street Plaza, 30th Floor
New York, NY 10004

Independent Public Accounting Firm

PricewaterhouseCoopers LLP
300 Madison Avenue
New York, NY 10017

Form 10-K Availability

Requests for copies of the company’s Annual Report on Form 10-K, filed on March 13, 2025, are available to stockholders free of charge upon written request to the attention of Investor Relations, located at the company’s global headquarters.

Annual Meeting

The Annual Meeting of Stockholders will be held at the company’s global headquarters on April 24, 2025, at 10 a.m, Eastern Time.

Other Information

Information Services Group, Inc. (ISG) securities trade on Nasdaq under the symbol III. To learn more about ISG, visit www.isg-one.com.