Always Advancing 2023 ANNUAL REVIEW

Our curious and innovative people never stop seeking “the next.” We’re always probing and thinking of ways to make an impact with our clients and help them realize their ambitions, while building a more successful firm for our employees and our shareholders.

We are always advancing.

A Message From The Chairman

"We have the data, talent and capabilities to help our clients and our firm win in the global marketplace of today, and the determination and vision to keep evolving to meet the demands and challenges of tomorrow."

Michael P. Connors Chairman and Chief Executive Officer

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The Next Big Thing:
AI

AI, specifically Generative AI, has caught the world by storm. It has risen to the top of the agenda of the world’s largest corporations—many of them our clients, who are seeking our advice on the practical applications of this technology, as well as longer-term strategies for scaling AI as the technology grows and matures.

Our new Enterprise AI Advisory Services business, launched in January, ranks among our most important organic business opportunities yet.

Leveraging our trusted, independent advice and long-held expertise in technology sourcing and governance, we are ideally positioned to help our clients define their AI-driven future, find the perfect partners to make it a reality, lead change in their organizations, and realize tangible value at a scale.

The Market Opportunity is Enormous

$175B $175B $175B $175B $175B $175B

Global spending on AI-related services by 2030

3X 3X 3X 3X 3X 3X

spending increase on AI in the next two years (2023-2025)

25% 25% 25% 25% 25% 25%

of all apps will be AI-enabled by the end of 2024

79% 79% 79% 79% 79% 79%

of companies have already seen positive impacts from AI

35% 35% 35% 35% 35% 35%

feel they are lagging behind competitors in AI

68% 68% 68% 68% 68% 68%

believe AI will deliver customer benefits and differentiation

40% 40% 40% 40% 40% 40%

see AI leading tomore spending on IT security, cloud and SaaS

Interest Is High

ISG is advising clients on how to plan and execute their AI journeys.

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A major global hospitality and entertainment company

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A U.S. steel manufacturer

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A major global oil and gas company

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A major European utility company

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A major Canadian bank

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A major European railway company

Client Success

Our growth as a firm depends on the success of our clients. Here are three stories of how we advised our clients in 2023.

2023 Performance

By Region

$173M
$28M
$90M

59%

Americas

31%

Europe

10%

Asia Pacific

Recurring Revenues

$166M $125M $291M

Earnings

Adjusted EBITDA

$38M

Adjusted Net Income

$20M

About the Firm

ISG (Information Services Group) is a leading global technology research and advisory firm.
2023 ANNUAL REVENUES: $291M
INDEX MEMBERSHIP: Russell 2000® Index
2023 ADJUSTED EBITDA: $38M
HEADQUARTERS: Stamford, Conn.
EXCHANGE/TICKER: Nasdaq/III
YEAR FOUNDED:
2006

Clients

ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth.

  • 900+

    Blue Chip
    Clients
  • 75+

    of the World's Top 100
    Enterprises Choose ISG

Industry Leadership

All or most of the top 15 enterprises in these sectors choose ISG.

Health Sciences

15/15

Banking & Financial Services

13/15

Manufacturing

12/15

Technology

12/15

Energy & Utilities

10/15

Insurance

10/15

People & Reach

The global team at ISG is known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities.

  • 1,600

    Professionals
  • 20

    Countries

Market Influence

  • $200B

    of technology spend influenced annually

Environmental, Social and Governance

In support of our shareholders, clients and employees, we have designed programs that create meaningful contributions to the environment, social causes and adherence to strong corporate governance.

Environmental
  • Offset 6,350 tons of CO2, exceeding our Scope 1 and 2 objectives
  • Opened new, green-certified offices in France and Germany
  • Held ‘Go Green’ contest focusing on edible, low-water plants
  • Rolled out firmwide ESG training program
Social
  • Employees devoted more than 10,000 hours to volunteer work
  • ISG Women in Digital Awards went global
  • New paid paternal leave program launched in U.S.
  • Renewed membership in National Minority Development Council in the U.S.
  • Audited suppliers for Modern Slavery compliance
Governance
  • Adopted new policy on the use of Artificial Intelligence
  • Trained and certified 1,200 ISG employees in AI
  • Conducted mandatory information security and privacy training
  • Appointed new Chief Information Security Officer

ESG has become firmly entrenched in the culture of ISG. Through ISG-sponsored programs and numerous individual actions, our people are helping to lead the change for better communities, a better environment and better opportunities for all. Here are some of their stories.

Leadership

  • Executive Board
  • Board of Directors

*Executive Officer


  • (1) Executive Officer
  • (2) Audit Committee Chair
  • (3) Compensation Committee Chair and Lead Director
  • (4) Nominating and Corporate Governance Committee Chair

Corporate Information

Global Headquarters

Information Services Group, Inc.
2187 Atlantic Street
Stamford, CT 06902

Transfer Agent

Continental Stock Transfer & Trust Co.
One State Street Plaza, 30th Floor
New York, NY 10004

Independent Public Accounting Firm

PricewaterhouseCoopers LLP
300 Madison Avenue
New York, NY 10017

Form 10-K Availability

Requests for copies of the company’s Annual Report on Form 10-K, filed on
March 8, 2024, are available to stockholders free of charge upon
written request to the attention of
Investor Relations, located at the
company’s global headquarters.

Annual Meeting

The Annual Meeting of Stockholders will be held at the company’s global headquarters on April 25, 2024, at 10 a.m, Eastern Time.

Other Information

Information Services Group, Inc. (ISG) securities trade on Nasdaq under the symbol III. To learn more about ISG, visit www.isg-one.com.